Before logging off, please make sure that a current backup (e.g.To do so, open /Applications/Utilities/Keychain Access and remove all entries referencing Microsoft / Office / OneDrive / OneNote etc.Īttention: To avoid data loss, please observe the following important notes at this point: To avoid logon issues, remove cached logon credentials from the Keychain Access Application.Please close all other Microsoft applications and OneDrive as well. All sections which could not be synchronized are moved into the notebook or the section 'Misplaced Sections', respectively.After you have made sure that you have access to a complete backup of your data, log out of your account within OneNote.If you intend to use Time Machine (which is part of macOS) to back up your data, you may find instructions on how to do so here. Most notably, make sure you have a current backup of the folder ~/Library/Containers/ (whereas ~ refers to your home folder, usually /Users/). To avoid data loss, back up all data on your computer.If synchronization does not work as expected proceed as follows: If you see such an error message, log in to your old account see note above). If not, a note will appear in the top right corner of the window. It has the form (example: that the notebook is synchronized correctly. You received an e-mail around 12 March 2020 informing you of the new name of the old account.

This was renamed in the course of the global introduction of Microsoft 365 at the UZH.

Important: This section is about your old Microsoft account.

Using onenote on mac